At Lilley Studio Laser, we are committed to protecting your privacy and handling your personal data with care.
We provide professional laser hair removal treatments from our private home studio in Crawley, UK, and offer occasional Pilates and wellness content as part of our holistic approach to beauty and well-being.

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1. Information We Collect

We collect only the information necessary to provide our services and communicate with you effectively.
This may include:
• Your name, email address, and phone number (for appointments and communication)
• Booking details such as appointment date, treatment type, and payment information (managed through Fresha)
• Health information relevant to your treatment (for example, skin type or medication)
• Your email preferences, if you choose to receive updates and offers
• Anonymous website data, such as browsing activity and cookies, to help improve your online experience

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2. How We Use Your Information

Your personal data helps us to:
• Manage and confirm appointments
• Contact you regarding your treatments or updates
• Send helpful emails with skincare tips, promotions, and special offers (if you’ve opted in)
• Improve the quality of our services and your experience with us

You may unsubscribe from marketing emails at any time by clicking “Unsubscribe” at the bottom of any message.

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3. How We Protect Your Data

Your data is securely stored on password-protected devices and trusted platforms such as Fresha and GoDaddy Email Marketing.
We never share your information with third parties except when required by law or necessary to deliver your booked services.

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4. Cookies and Analytics

Our website uses cookies and Google Analytics to understand how visitors use our site.
This data is anonymous and helps us make the website more helpful and easy to navigate.
You can disable cookies in your browser settings at any time.

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5. Your Rights

Under UK data protection law (UK GDPR), you have the right to:
• Access a copy of your personal data
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• File a complaint with the Information Commissioner’s Office (ICO) if you have concerns about how we handle your information

To exercise your rights, please contact us at:
📩 ku.oc.oidutsyellil%40analsur

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6. Data Retention

We keep your information only as long as needed to provide our services or meet legal requirements.
If you wish to delete your data, simply contact us — we will remove it promptly and securely.

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7. Links to Other Websites

Our website may include links to third-party sites such as Fresha or YouTube.
Please note that these websites have their own privacy policies, and we are not responsible for their practices.

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8. Changes to This Policy

We may update this Privacy Policy from time to time.
All updates will appear on this page, along with the new “last updated” date above.

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9. Contact Us

If you have any questions about how we handle your data, please contact:

📧 ku.oc.oidutsyellil%40analsur
📍 Crawley, United Kingdom

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Thank you for trusting Lilley Studio Laser — your privacy and comfort mean the world to us. 🌿